USA Medical Terms & Conditions

Last Updated: 12/17/2023 PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, INCLUDING MANDATORY ARBITRATION, NO CLASS RELIEF, AND A WAIVER OF YOUR RIGHT TO A JURY TRIAL. These Terms and Conditions set forth the legal terms and conditions governing your use of our Website. By accessing or using any part of the Website, you agree to be bound by these Terms and Conditions.

1. Products, Content, and Specifications

At USA Medical, we continually update our Website to provide the most current and accurate product information. We understand the importance of the accuracy of the product information, which is why we take great care in ensuring the information on our Website is reflective of our current offerings.

• Our product descriptions and specifications are carefully prepared, but we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
• We endeavor to display as accurately as possible the colors of our products that appear on the Website. However, the actual color you will see depends on your monitor, and we cannot guarantee that your monitor’s display of any color will be accurate.

In addition to the website content, we pay close attention to the products themselves, ensuring they meet our high standards of quality. We believe in transparency and clarity in all our communications with our customers, which extends to every aspect of our online presence.

2. Ordering, Shipping, and Returns

We value your business and aim to make your shopping experience as smooth and pleasant as possible. Our ordering process is designed to be straightforward and user-friendly, ensuring you can easily find and purchase the products you need.

• We provide detailed information on our shipping policies and procedures, ensuring you understand the process from the moment you place an order to when it arrives at your doorstep.
• Our return policy is designed to be fair and reasonable, allowing you to return products under certain conditions. We understand that sometimes a product may not meet your expectations, and we want to ensure that your experience with USA Medical is always positive.

As part of our commitment to customer satisfaction, we provide support throughout the ordering, shipping, and returns process. Our customer service team is available to assist with any queries or concerns you may have, ensuring a seamless experience from start to finish.

3. Accuracy of Information

At USA Medical, we strive to provide accurate and up-to-date information on our Website. We understand that our customers rely on this information to make informed decisions about their purchases.

• We take great care to ensure that all information on the Website, including product descriptions, pricing, and availability, is accurate, complete, and current. Despite our efforts, there may occasionally be information on our Website that contains typographical errors, inaccuracies, or omissions.
• In the event of an error or inaccuracy, we reserve the right to correct the error and update the information accordingly. We also reserve the right to cancel or refuse any orders placed based on incorrect pricing or availability information.

Our dedication to accuracy extends to all aspects of our Website. We regularly review and update our content to ensure it reflects the most current and accurate information about our products and services.

4. Fees

When you shop with USA Medical, we want to ensure that you are fully informed about the costs associated with your purchase. Transparency in pricing is important to us, and we strive to communicate all fees clearly and upfront.

• All prices listed on the Website are in U.S. dollars and are subject to change without notice. By placing an order, you agree to pay the purchase price for the product, along with any shipping and handling charges, taxes, and any other applicable fees.
• In the event of a payment dispute or delinquency, USA Medical reserves the right to undertake collection measures, including legal action. All costs associated with such actions, including reasonable attorneys’ fees, will be borne by the customer.

We believe in fair and transparent pricing, which is why we provide detailed information about all potential fees and charges. Our goal is to ensure that there are no surprises when you shop with us, and you feel confident in the value you are receiving.

5. Account Registration and Security

Creating an account on the USA Medical Website enhances your shopping experience. It allows you to track orders, save shipping information, and access exclusive content. We encourage customers to register for an account to take full advantage of all the features our Website offers.

• When you create an account, you agree to provide accurate and current information about yourself. It is important to keep your account information up-to-date to ensure effective communication and efficient order processing.
• You are responsible for maintaining the confidentiality of your account information and password. It is crucial to protect your account from unauthorized access by ensuring your password is secure and not shared with others.

Your privacy and security are important to us. We implement various measures to protect your account information and ensure that your personal data is safe and secure when you shop on our Website.

6. Use of the Website

The USA Medical Website is designed for your personal use and enjoyment. We have created a space where you can explore our products, learn about health and wellness, and make informed purchasing decisions.

• Our Website provides valuable resources and information to help you make the best choices for your health and well-being. We encourage you to use these resources responsibly and in accordance with our terms.
• The content of the Website, including text, graphics, images, and information, is the property of USA Medical and is protected by copyright laws. You may not use any content from our Website without our express written permission.

We take pride in offering a Website that is not only informative but also easy and enjoyable to use. We continuously work to enhance our online presence, ensuring it meets the needs and expectations of our valued customers.

7. Trademarks

The trademarks, service marks, logos, and trade names displayed on the USA Medical Website are valuable assets and represent the quality and reputation of our brand. These marks are legally protected and are an important part of our corporate identity.

• The use of USA Medical’s trademarks without our express written consent is strictly prohibited. This includes any use that is likely to cause confusion among customers or in any manner that disparages or discredits USA Medical.
• Respect for intellectual property rights is a cornerstone of our business ethos. We also respect the intellectual property rights of others and expect our users to do the same.

Our commitment to protecting our trademarks reflects our commitment to maintaining the integrity and reputation of our brand. We take any infringement of our intellectual property rights seriously and will take appropriate action to enforce our rights.

8. Linking to the Website

We welcome links to our Website, as they can help others discover our products and services. However, these links must be presented in a way that maintains the integrity of our brand and does not misrepresent our relationship with the linking party.

• You may create a hyperlink to the home page of the USA Medical Website, provided the link does not portray USA Medical in a false, misleading, derogatory, or otherwise offensive manner. We appreciate links that enhance the visibility of our brand and offerings.
• If you wish to link to our Website in a way that goes beyond a simple hyperlink to the home page, please contact us for permission. We review such requests on a case-by-case basis to ensure they align with our brand values and business objectives.

We believe that responsible linking practices benefit both USA Medical and those who choose to link to our Website. We strive to ensure that such practices enhance the user experience and provide value to all parties involved.

9. Third-Party Links

Our Website may feature links to external sites, providing additional resources or information for our customers. These links are offered for your convenience and to enhance your experience with USA Medical.

• While we carefully select the third-party websites we link to, USA Medical is not responsible for the content or privacy practices of these external sites. We encourage you to review the terms and privacy policies of any third-party sites you visit.
• The inclusion of a link to a third-party site does not imply endorsement by USA Medical. These links are provided as a resource and should be used at your own discretion.

We understand the value of providing our customers with access to additional resources and information. However, we also prioritize your online safety and encourage you to exercise caution when visiting external sites.

10. Inappropriate Material

USA Medical is dedicated to maintaining a respectful and law-abiding community on our Website. It is important for all users to understand and respect the laws and regulations governing online conduct and content. Our commitment to these standards helps ensure a positive and safe experience for all users.

• You are prohibited from posting or transmitting any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Such activities are strictly against our policies and will be dealt with accordingly.
• USA Medical will fully cooperate with any law enforcement authorities in the investigation of such material. We reserve the right to take appropriate action against anyone who violates these terms, including removing offending content and restricting or terminating their access to the Website.

The posting of unlawful, threatening, defamatory, or obscene materials is not only against our policies but also could be against the law. As a user of the Website, it is your responsibility to ensure that your contributions do not breach any legal or ethical standards. We emphasize the importance of this policy to maintain the integrity and safety of our online community.

11. User Content

We value the voices and opinions of our community and encourage you to share your experiences and insights related to our products and services. Your feedback is crucial in helping us improve and in fostering a vibrant community. We take your contributions seriously and consider them valuable insights into the effectiveness and appeal of our products.

• We welcome your comments regarding our Website, products, and services. All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted, or offered to USA Medical on or by this Website shall be and remain USA Medical’s property.
• By sharing your thoughts and feedback with us, you are helping to shape the future of USA Medical. We appreciate your contribution and may use your submissions to improve our services and offerings.

Your participation enriches our community and provides us with diverse perspectives. We believe that open communication with our users helps us to evolve and better meet your needs. Please remember that your contributions on our Website may influence the experience of others and should reflect the respectful and constructive environment we strive to maintain.

12. Contests, Sweepstakes, and Games

At USA Medical, we enjoy engaging with our community through various interactive activities. Contests, sweepstakes, and games are not only fun but also provide an opportunity for us to give back to our loyal customers. We encourage your participation and hope these events bring excitement and enjoyment.

• As part of our commitment to engaging with our customers, we may run contests, sweepstakes, and games on our Website. These activities will be subject to additional rules and conditions, which will be available when the activities are announced.
• Participating in these activities provides an exciting way to interact with our brand and community. We look forward to your participation and wish you the best of luck in these contests and sweepstakes.

We believe that these events help to build a stronger community around our brand. They are an opportunity for us to showcase new products, gather valuable feedback, and most importantly, to thank you for your continued support. Keep an eye on our Website for announcements and details of upcoming events!

13. DISCLAIMERS

In providing information on our Website, USA Medical aims to offer content that is both useful and accurate. However, we recognize that errors and omissions may occur, and it is important for users to understand the limitations of our liability in this regard. We encourage users to exercise their own judgment and discretion when using the information provided on our Website.

• While USA Medical endeavors to provide accurate and up-to-date material on the Website, we make no warranties or representations as to its accuracy. USA Medical assumes no liability or responsibility for any errors or omissions in the content of the Website.
• We encourage you to verify any information obtained from our Website before taking any action. This disclaimer is designed to protect both us and our users from potential misunderstandings or misapplications of the information we provide.

Our goal is to offer helpful and accurate information, but we cannot guarantee the infallibility of the content on our Website. It is your responsibility as a user to assess the accuracy of the information and its relevance to your particular circumstances. Always consult with appropriate professionals when necessary to ensure that any actions you take based on information from our Website are well-informed and appropriate for your situation.

14. LIMITATIONS OF LIABILITY

Understanding the limitations of liability regarding the use of our Website is crucial for our users. While we strive to ensure a seamless and error-free experience, it’s important to recognize that there are inherent risks in using any online platform. We want our users to be aware of these limitations to set realistic expectations and to use our Website responsibly.

• USA Medical and its affiliates will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure.
• Our liability is limited to the fullest extent permitted by law. We aim to provide a secure and reliable online experience but cannot assume responsibility for factors beyond our control.

The safety and satisfaction of our users are paramount, but there are limitations to what we can control and prevent. We advise our users to use caution and common sense when navigating our Website. It’s essential to understand that while we make every effort to provide a safe and reliable platform, we cannot be held liable for unforeseen or uncontrollable events.

15. ARBITRATION

Arbitration is an important mechanism for resolving disputes that may arise between USA Medical and our users. It provides an alternative to traditional court proceedings, which can be costly and time-consuming. By agreeing to these Terms and Conditions, you acknowledge that you understand and accept the arbitration process as described.

• By using this Website, you agree that any dispute or claim arising out of, or relating to these terms, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules.
• Engaging in arbitration signifies your agreement to resolve issues in a private, less formal setting than a court trial. We believe this process benefits both parties by providing a faster resolution.

Arbitration is a binding and final decision-making process, and it’s important for our users to understand its implications. By agreeing to arbitration, you are waiving your right to a trial by jury and agreeing to resolve disputes through this alternative process. We encourage you to familiarize yourself with the arbitration process and its rules before using our Website.

16. Termination

The right to access and use our Website is a privilege, and USA Medical reserves the right to manage this access as necessary. We understand that circumstances may arise where it becomes necessary to suspend or terminate a user’s access, and we do not take these decisions lightly. Our primary goal in enforcing these rights is to protect the integrity and security of our Website and its users.

• We reserve the right, at our sole discretion, to terminate your access to all or part of this Website, with or without notice and for any reason whatsoever.
• Should your account be terminated, you are still bound by the terms of these Terms and Conditions, particularly regarding past use and obligations that may have arisen from your use of the Website.

Termination of access is a serious action, and we ensure that it is only taken in circumstances that warrant such measures. If your access to our Website is terminated, it is crucial to understand that your obligations and responsibilities, as outlined in these Terms and Conditions, may still apply. We encourage all users to familiarize themselves with these terms to avoid any actions that might lead to such consequences.

17. Health-Related Information

The health information provided on our Website is intended to be a helpful resource for our users. However, it is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

• The information provided on the Website is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional.
• We urge you to consult with your healthcare provider for specific advice relating to your medical questions or conditions. Our Website is not a substitute for professional medical advice, diagnosis, or treatment.

Please remember that any health-related information provided on our Website is for informational purposes only and should not be used to diagnose or treat health problems. If you have or suspect you have a health problem, immediately contact your health care provider. We do not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be mentioned on the Website.

18. Indemnity

As a user of our Website, you play a crucial role in maintaining its integrity and safety. By using our Website, you agree to be responsible for your actions and content. This responsibility includes indemnifying USA Medical against claims arising from your use of the Website.

• You agree to indemnify, defend, and hold harmless USA Medical, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions.
• This indemnification is a standard requirement and protects both you and USA Medical. It ensures that users take responsibility for their actions and helps maintain a safe and respectful environment for all.

Indemnification is a critical component of our terms, providing a layer of security for both parties involved. It’s essential to understand that your actions on the Website have consequences, and you could be held legally responsible for them. We encourage all users to engage with our Website responsibly and respectfully to ensure a positive experience for everyone.

19. Access and Interference

Our Website is designed to provide an optimal user experience, and we take measures to protect it from unauthorized access and interference. We expect all users to respect these efforts and to use our Website in a way that does not disrupt its functionality or accessibility for others.

• You agree that you will not use any robot, spider, or other automatic device, or manual process to monitor or copy our web pages or the content contained herein without our prior expressed written permission.
• Interfering with the operation of our Website or accessing it in an unauthorized manner undermines the trust and integrity of our services. We take such actions seriously and will take appropriate measures to protect our Website and its users.

It is crucial for the safety and security of our Website that users adhere to these guidelines. Unauthorized access and interference not only disrupt the smooth functioning of the Website but also compromise the privacy and security of other users. We encourage everyone to use our Website responsibly and in accordance with all terms and conditions.

20. Right to Takedown Content

USA Medical values freedom of expression, but we also prioritize the safety and respectability of our online community. We reserve the right to manage the content on our Website to maintain a positive and safe environment. This includes removing content that violates our terms or is otherwise deemed inappropriate.

• USA Medical reserves the right to remove or edit content from the Website at our discretion, at any time, without notice.
• This action is not taken lightly but is essential for maintaining the high standards we set for our Website and its community. We strive to create a respectful and safe environment for all users.

The decision to remove or edit content is guided by our commitment to uphold a positive and safe online environment. We understand the importance of balance between freedom of expression and the well-being of our online community. Our users’ cooperation in adhering to these guidelines is greatly appreciated and essential for the continued health and vibrancy of our community.

21. General

The terms and conditions outlined here form the basis of the legal agreement between you and USA Medical. They are designed to ensure a clear understanding of the expectations and responsibilities of all parties involved. We encourage you to review these terms carefully to fully understand your rights and obligations.

• If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.
• It’s crucial for users to understand that these Terms and Conditions represent the entire agreement and supersede any previous agreements or understandings, whether written or oral.

These terms and conditions have been carefully crafted to ensure clarity and fairness for both you and USA Medical. They are intended to provide a framework for your use of our Website and to protect the interests of all parties involved. Adhering to these terms ensures a positive and productive experience for everyone.

22. Entire Agreement

These Terms and Conditions, along with any other policies or guidelines we may publish, constitute the complete agreement between you and USA Medical. They supersede any prior communications or agreements regarding the use of our Website. Understanding and adhering to these terms is essential for a harmonious relationship between you and USA Medical.

• These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and USA Medical concerning the Website.
• It’s important for users to regularly review these terms, as they govern your use of our Website and services. Your continued use of the Website signifies your acceptance of these terms and any changes to them.

We are committed to transparency and clear communication. These terms and conditions reflect our dedication to providing a straightforward and understandable framework for your interaction with our Website. We appreciate your taking the time to familiarize yourself with these terms and thank you for your cooperation.

23. Revisions to these Terms and Conditions

As our business evolves, so too may our policies and terms. We reserve the right to update and revise these Terms and Conditions as needed. These changes are made to adapt to new technologies, business practices, or legal requirements and are intended to enhance your experience on our Website.

• USA Medical reserves the right to make changes to our site, policies, and these Terms and Conditions at any time. Your continued use of the Website will be considered your acceptance of those changes.
• Staying informed of these changes is important. We encourage you to review these terms regularly to ensure you are aware of any updates or modifications.

We understand that change can be challenging, but it is often necessary in the fast-paced digital world we inhabit. Our commitment to maintaining a current and user-friendly Website may require occasional modifications to our terms. We appreciate your understanding and flexibility in this regard.

For questions, please contact info@usamedical.com or write to us at:

201 N Brand Blvd, STE 200,
Glendale, CA, 91203