{"id":8824,"date":"2024-10-06T09:15:41","date_gmt":"2024-10-06T09:15:41","guid":{"rendered":"https:\/\/usamedical.com\/en\/?page_id=8824"},"modified":"2026-08-20T15:15:38","modified_gmt":"2026-08-20T22:15:38","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/usamedical.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<style id=\"usa-trust-page-design\">\n  body:has(.usa-trust-page) .page-title { display: none; }\n  .usa-trust-page {\n    --ink: #073b63;\n    --blue: #079ed7;\n    --sky: #eaf8fd;\n    --line: #cfe5ef;\n    --muted: #496677;\n    max-width: 1120px;\n    margin: 0 auto;\n    padding: clamp(28px, 5vw, 64px) 24px 80px;\n    color: var(--ink);\n    font-family: Poppins, Arial, sans-serif;\n  }\n  .usa-trust-page * { box-sizing: border-box; }\n  .usa-trust-nav {\n    display: flex;\n    flex-wrap: wrap;\n    align-items: center;\n    gap: 8px;\n    margin: 0 0 22px;\n    padding: 8px;\n    border: 1px solid var(--line);\n    border-radius: 16px;\n    background: #f7fcfe;\n  }\n  .usa-trust-nav span {\n    margin-right: auto;\n    padding: 0 10px;\n    color: #067da9;\n    font-size: 12px;\n    font-weight: 700;\n    letter-spacing: .1em;\n    text-transform: uppercase;\n  }\n  .usa-trust-nav a {\n    min-height: 42px;\n    display: inline-flex;\n    align-items: center;\n    padding: 8px 14px;\n    border-radius: 11px;\n    color: var(--ink);\n    font-size: 14px;\n    font-weight: 700;\n    text-decoration: none;\n  }\n  .usa-trust-nav a:hover,\n  .usa-trust-nav a:focus-visible { background: #fff; 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}\n  .usa-trust-copy h2 { font-size: clamp(25px, 4vw, 34px); }\n  .usa-trust-copy h3 { font-size: 21px; }\n  .usa-trust-copy p, .usa-trust-copy li { color: #254d65; font-size: 16px; line-height: 1.78; }\n  .usa-trust-copy p { margin: 0 0 18px; }\n  .usa-trust-copy ul, .usa-trust-copy ol { margin: 0 0 24px; padding-left: 24px; }\n  .usa-trust-copy li { margin-bottom: 8px; }\n  .usa-trust-copy a { color: #067da9; font-weight: 700; text-underline-offset: 3px; }\n  .usa-trust-updated { display: inline-flex; margin: 0 0 6px !important; padding: 8px 12px; border-radius: 999px; background: var(--sky); color: #067da9 !important; font-size: 13px !important; font-weight: 700; }\n  .usa-trust-callout { margin: 26px 0; padding: 22px 24px; border: 1px solid var(--line); border-radius: 18px; background: #f7fcfe; }\n  .usa-trust-callout h2, .usa-trust-callout h3 { margin-top: 0; }\n  .usa-trust-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 18px; margin: 24px 0; }\n  .usa-trust-card { padding: 24px; border: 1px solid var(--line); border-radius: 18px; background: #f9fdff; }\n  .usa-trust-card h2, .usa-trust-card h3 { margin-top: 0; }\n  .usa-trust-support { margin-top: 20px; padding: 24px 28px; border-radius: 18px; background: var(--ink); color: #fff; }\n  .usa-trust-support strong { display: block; margin-bottom: 5px; font-size: 18px; }\n  .usa-trust-support span { color: #d5e9f2; }\n  .usa-trust-support a { color: #fff; font-weight: 700; text-underline-offset: 3px; }\n  .usa-contact-form { margin-top: 28px; padding: 26px; border: 1px solid var(--line); border-radius: 18px; background: #f7fcfe; }\n  @media (max-width: 700px) {\n    .usa-trust-page { padding-inline: 16px; }\n    .usa-trust-nav span { width: 100%; margin: 4px 0; }\n    .usa-trust-nav a { flex: 1 1 42%; justify-content: center; text-align: center; }\n    .usa-trust-hero, .usa-trust-copy { padding: 30px 22px; }\n    .usa-trust-grid { grid-template-columns: 1fr; }\n  }\n<\/style>\n<article class=\"usa-trust-page\" data-usa-trust-design=\"2026-07\">\n<nav class=\"usa-trust-nav\" aria-label=\"Customer policies\">\n  <span>Customer care<\/span><br \/>\n  <a href=\"\/en\/privacy-policy\/\">Privacy<\/a><br \/>\n  <a href=\"\/en\/terms-and-conditions\/\">Terms<\/a><br \/>\n  <a href=\"\/en\/return-and-refund-policy\/\">Returns<\/a><br \/>\n  <a href=\"\/en\/shipping-and-purchase\/\">Shipping<\/a><br \/>\n  <a href=\"\/en\/contact\/\">Contact<\/a><br \/>\n<\/nav>\n<header class=\"usa-trust-hero\">\n<p class=\"usa-trust-eyebrow\">Your information, your choices<\/p>\n<h1>Privacy Policy<\/h1>\n<p>Clear information about what we collect, why we use it, who helps us operate, and the choices available to you.<\/p>\n<\/header>\n<section class=\"usa-trust-copy\">\n<p class=\"usa-trust-updated\">Last updated: July 14, 2026<\/p>\n<p>This policy explains how EB Partner LLC, doing business as USA Medical (&#8220;USA Medical,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;), collects, uses, and protects personal information through this U.S. website, our store, customer support, and connected services.<\/p>\n<div class=\"usa-trust-callout\">\n<h2>In plain English<\/h2>\n<p>We use the information needed to operate the store, fulfill orders, answer customers, improve the site, and send marketing only where permitted. We do not sell Google user data, and we do not use Google API data for advertising.<\/p>\n<\/div>\n<h2>Information we collect<\/h2>\n<ul>\n<li><strong>Identity and contact details:<\/strong> name, email, phone number, billing and shipping address.<\/li>\n<li><strong>Order and account details:<\/strong> products, order history, account settings, support messages, returns, and promotion use. Payment card details are handled by the payment provider shown at checkout; we do not intentionally store complete card numbers on this website.<\/li>\n<li><strong>Routine and preference details:<\/strong> quiz answers, saved routines, product interests, and communication preferences you choose to provide.<\/li>\n<li><strong>Device and usage details:<\/strong> IP address, browser and device information, referral source, pages viewed, interactions, approximate location derived from IP, and cookie or similar identifiers.<\/li>\n<li><strong>Information from partners:<\/strong> delivery updates, payment status, marketing attribution, and other information needed to operate or measure our services.<\/li>\n<\/ul>\n<h2>How we use information<\/h2>\n<ul>\n<li>provide accounts, checkout, payment processing, order fulfillment, shipping, returns, and support;<\/li>\n<li>personalize product discovery and save the routine or preferences you request;<\/li>\n<li>send transactional messages and, with the required permission, marketing messages;<\/li>\n<li>protect customers and the business, prevent fraud, troubleshoot, and secure our systems;<\/li>\n<li>measure and improve the website, campaigns, products, and customer experience; and<\/li>\n<li>meet accounting, tax, legal, regulatory, and recordkeeping obligations.<\/li>\n<\/ul>\n<h2>Cookies, analytics, and advertising<\/h2>\n<p>We and our service providers may use essential cookies for cart, checkout, security, account, and preference functions. Where enabled and permitted, analytics and advertising technologies help us understand site use and campaign performance. Available consent controls should be used to manage nonessential technologies. Browser settings may also block or delete cookies, although parts of checkout or account functionality may then stop working.<\/p>\n<h2>Google-connected services<\/h2>\n<p>USA Medical uses Google OAuth for an internal reporting application used by authorized USA Medical staff. A connection begins only after a staff member chooses a Google account and approves the permissions shown by Google.<\/p>\n<ul>\n<li><strong>Access and use:<\/strong> We access authorized Google Ads campaign and performance data, Google Analytics traffic and conversion reporting, Search Console search and indexing data, and related reporting data only for USA Medical website operations, marketing measurement, and internal reporting. The exact permissions are shown by Google before a staff member approves access.<\/li>\n<li><strong>Storage and security:<\/strong> We retain authorization tokens and necessary reporting data in USA Medical&#8217;s secured application systems, outside Google&#8217;s services, only as needed to operate the connection, maintain appropriate records, and meet legal obligations, using reasonable administrative and technical safeguards.<\/li>\n<li><strong>Sharing:<\/strong> We do not sell Google user data or use it for personalized advertising. Access is limited to authorized staff and infrastructure, hosting, database, or technical-support providers needed to operate the application. We otherwise disclose it only for security, as legally required, or in another manner permitted by the Google API Services User Data Policy and with required consent.<\/li>\n<li><strong>Human access:<\/strong> People do not read Google user data except with affirmative permission, for security or support where necessary, to comply with law, or when data is aggregated for lawful internal operations.<\/li>\n<li><strong>Your control:<\/strong> Google account holders can review or revoke access through <a href=\"https:\/\/myaccount.google.com\/connections\" rel=\"noopener\">Google Account connections<\/a>.<\/li>\n<\/ul>\n<p>Our use and transfer of information received from Google APIs adheres to the <a href=\"https:\/\/developers.google.com\/terms\/api-services-user-data-policy\" rel=\"noopener\">Google API Services User Data Policy<\/a>, including its Limited Use requirements.<\/p>\n<h2>When we disclose information<\/h2>\n<p>We may disclose information to vendors that help with website hosting, payment processing, fraud prevention, fulfillment, shipping, email, analytics, advertising, customer support, professional advice, and data security. We may also disclose information when required by law, to protect rights or safety, or as part of a merger, financing, acquisition, or sale of business assets. Vendors are expected to use information only for the services they provide to us.<\/p>\n<h2>Retention and security<\/h2>\n<p>We keep information only as long as reasonably needed for the purposes described here, including customer service, accounting, tax, fraud prevention, dispute resolution, and legal compliance. We use reasonable administrative, technical, and physical safeguards, but no internet transmission or storage system can be guaranteed completely secure.<\/p>\n<h2>Your choices and privacy requests<\/h2>\n<p>You may ask to access, correct, delete, or obtain a copy of personal information associated with you, or object to certain uses. You may unsubscribe from marketing through the message link and can still receive necessary order or account messages. We will verify and respond to requests as required by applicable law and will not discriminate for exercising a privacy right.<\/p>\n<h2>Children, external links, and changes<\/h2>\n<p>This website is not directed to children under 13, and we do not knowingly collect their personal information. External sites have their own privacy practices. We may update this policy when our practices or legal obligations change; the date above identifies the current version.<\/p>\n<h2>Contact us<\/h2>\n<p>Send privacy questions or requests to <a href=\"mailto:support@usamedical.com\">support@usamedical.com<\/a> or through the <a href=\"\/en\/contact\/\">contact form<\/a>. To protect customers, we may need to verify identity before completing a request.<\/p>\n<\/section>\n<aside class=\"usa-trust-support\" aria-label=\"Customer support\">\n    <strong>Need a plain-English answer?<\/strong><br \/>\n    <span>Email <a href=\"mailto:support@usamedical.com\">support@usamedical.com<\/a> or use our <a href=\"\/en\/contact\/\">contact form<\/a>. Include your order number for order questions.<\/span><br \/>\n  <\/aside>\n<\/article>\n","protected":false},"excerpt":{"rendered":"<p>Customer care Privacy Terms Returns Shipping Contact Your information, your choices Privacy Policy Clear information about what we collect, why we use it, who helps us operate, and the choices available to you. 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